Services

Specialized Atlassian Advisory & Consulting

Strategic consulting in IT process solutions, focusing on the end-to-end Atlassian lifecycle:

Strategy & Methodology

  • Portfolio, Program & Project Management: Scaled Agile frameworks (SAFe) and specialized PPM solutions.
  • Product Management: Guiding from initial discovery to product success.
  • Agile Maturity: Optimized Kanban and Scrum implementations.
  • Service Management (ITSM/ESM): ITIL V4 practices for high-performing service teams.
  • Business Process Mapping: Tailored workflows for HR, Sales, Marketing, and beyond.

Architecture & Compliance

  • Configuration Management Databases: Advanced CMDB design and implementation.
  • IT Asset Management: ITAM and Enterprise-wide Asset Management (ETAM).
  • Platforms & Infrastructure: Distributed software architecture mission control.
  • Security & Governance: System-wide compliance and access controls.

Engineering & Lifecycle

  • DevSecOps & GitOps: Modern CI/CD pipelines, continuous delivery, and infrastructure as code.
  • Application Lifecycle Management: ALM and SDLC optimization.
  • Requirements & Quality Assurance: Comprehensive QA and testing frameworks.
  • Knowledge Management: Robust KB strategies for organizational health.
  • IT Operations (ITOM): Proactive monitoring and incident management.

Value Centricity: Continuous learning on a constant basis and keeping up to date with the Atlassian roadmap ensures not only technical excellence but also the implementation of long-term solutions following Atlassian's recommendations. As a T-shaped profile, I manage all phases of end-to-end services with functional and expert technical specialization in each activity.

Licensing Operations

I provide expert analysis and support in the complexity of licensing operations to optimize costs.

Technical Architecture Design

Design and implementation of the technical architecture for cloud or on-premise solutions and the underlying infrastructure, base software, and integrations.

Implementation and Configuration

Expert system installations and configurations of Atlassian cloud or Datacenter products, as well as third-party add-ons.

PoC and Feasibility Studies

Proof of Concepts (PoC), which can later be used as a basis for implementing a robust solution.

Audits and Assessments

I provide expert analysis of Atlassian installations. From system installation with compliant platform validation and configuration, performance tuning, parameterization maturity, license analysis, and troubleshooting recommendations.

Platform Upgrades

Upgrading to a new version may be a MUST to continue getting Atlassian support, as well as a necessary step to migrate to the cloud in on-premise installations or migrate to other operating systems or platforms.

Extensive experience and meticulous planning ensure predictability and reliability when executing highly critical upgrades and migrations, managing internal Jira and third-party components in large-scale installations.

Migrations & Mergers

I perform high-stakes mergers, splits, and cross-platform migrations:

  • To Atlassian Cloud / Data Center: From legacy SCM products like SVN or early Git versions.
  • Incident Management Migration: From IBM Jazz, ServiceNow, GitLab, GitHub, and Microsoft-based systems to Jira.
  • Content Migration: From legacy CMS or Wikis to Confluence.
  • Cloud Transformation: Preparing and executing migration plans while minimizing downtime and maximizing data integrity.
  • Change Management: Training and user adoption strategies focused on the human element.

Training Services

Preparation of training sessions at the user or administration level, as well as preparation for challenging certification exams.

Agile methodologies applied: Kanban, Scrum, and ITSM/ITOM using ITIL V4 practices.

Remote or on-site training.

Technical Support

Troubleshooting and expert dialogue when an escalation to Atlassian Support or third-party app vendors is required.

Technical & Custom Development

Atlassian Development

  • Custom App Development: Building modern extensions using Atlassian Forge.
  • Platform Integration: Seamless data flow using REST API, GraphQL, and Webhooks.
  • Advanced Automation: Complex backend logic for custom business requirements.

Modern Web Engineering

  • Jamstack Ecosystem: High-performance static web development (Vue.js, Astro).
  • Programming Languages: Proficiency in Node.js, Java, and JavaScript.
  • Infrastructure & DevOps: PaaS, IaC, GitOps, Serverless, FaaS, and Shell Scripting.
  • Data Layer: Relational and NoSQL database languages.

Ready to Optimize Your Atlassian Cloud?

If you are looking to scale your infrastructure, migrate to the cloud, or implement advanced automation, let's connect.

Connect with me on LinkedIn